Publications

Analyzing highway road accident characteristic using data mining

Published in IEEE 2020 International Workshop on Big Data and Information Security (IWBIS), 2020

Keywords : highway road accident characteristic analysis, road accident heterogeneous nature, association rule mining method, extensive data analysis, clustering method

Estimating customer segmentation based on customer lifetime value using two-stage clustering method

Published in IEEE 2019 16th International Conference on Service Systems and Service Management (ICSSSM), 2019

Keywords : clustering process, customer segmentation, customer characteristics, two-stage clustering method, customer interactions, customer relationship management, customer segment, similar lifetime value, clustering analysis, fuzzy AHP method, weighted LRFM model, customer lifetime value score, average item variables, marketing strategies

Opinion mining from online reviews in Bali tourist area

Published in IEEE 2017 3rd International Conference on Science in Information Technology (ICSITech), 2017

Keywords : aspect-based sentiment analysis, opinion mining, hospitality industry, text mining, recursive neural tensor network